Privacy Policy
Daol is neither affiliated with any university nor has sought de-jure recognition for its academic programs from any statutory body. Daol Students must categorically know that Daol does not give any degrees or has given any degrees ever since its inception.
Invact School Private Limited (“Company / Daol / We / Our / Us”), operating under the brand name “daol.in,” is committed to protecting your privacy and works towards offering you a powerful and safe online experience. The Company provides, directly and/or through Educational Partners, training, education, and upskilling to users/students through digital, virtual, and online tools to improve their understanding of fundamental concepts, develop industry-relevant skills, and enhance their career prospects.
This privacy policy governs Your use of Daol's “Website” (www.daol.in); “Application” of Daol, which includes mobile or web application(s) hosted by Daol and/or Daol entities for providing Daol services to its users; “Platform,” which includes any platform owned by Daol and/or Daol entities not limited to AR applications, devices, URLs/links, notifications, chatbots, or any other communication medium used by Daol and/or Daol entities to provide its services to the Users.
Please read this privacy policy ('Policy') carefully before using the Application, Website, Platform, and/or any of Daol's services and products, along with the Terms of Use ('Terms') provided on the Website, Application, and Platform. Your use of the Website, Application, Platform, or any services and/or products provided through the Application, Website, Platform (collectively referred to as 'Services'), or registration with Daol and/or Website, Application, or Platform shall signify your acceptance of this Policy along with the Terms of Use and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy and/or Terms of Use, do not use the Website, Application, Platform, and/or any Services.
What data/information do you provide
The Application/Website/Platform/Services obtain the information you provide when you download and/or register on the Website/Application/Platform and/or for any Services. While registering with us, you generally provide (a) your name, age, email address, location, phone/mobile number, professional and educational qualifications, your educational interests, and generate passwords; (b) transaction-related information such as when you make payments for the course/program/services or any other services, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help and/or any information you share during any correspondence with us; (d) information you enter into our system when using the Website/Platform/Application and/or Services and participating in virtual classes, while asking doubts, participating in any discussions and taking tests, giving presentations, assignments; (e) any and all information while you are availing the Service, including audios, videos, photographs, presentations, recording of entire classroom teaching and discussions, etc.; (f) all activities while availing the Services are recorded.
When you participate in virtual classes for any course or otherwise, we record the entire session, including discussions, submissions, presentations, assignments, etc., during the respective session. In order to give you a practical experience of attending a college, we also offer you virtual platforms for socializing, and the entire journey on this platform is recorded, including but not limited to conversations while socializing. The said information collected from the users could be categorized as “Personal Information,” “Sensitive Personal Information,” and “Associated Information.” Personal Information, Sensitive Personal Information, and Associated Information (each as individually defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the “Data Protection Rules”) shall collectively be referred to as 'Information' in this Policy. We may use the Information to provide you with the Services, contact you from time to time, display the recordings for any other session, disseminate with vendors on a need basis, and use such information for marketing promotions. We may ask you when we need more information that personally identifies you (personal information) or allows us to contact you.
We will not differentiate between who is using the device to access the Application, Website, Platform, and/or Services, so long as the login/access credentials match with yours, and shall presume that only you are accessing the same. To make the best use of the Application/Website/Platform and/or Services and to enable your Information to be captured accurately on the Application/Website/Platform, you must log in using your credentials. As far as practical, we will always provide the option for you to not provide the Personal Information or Sensitive Personal Information which we seek from you. Further, you shall, at any time while using the Application/Website/Platform and/or Services, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information.
Such withdrawal of consent is required to be sent in writing to us at the contact details provided in this Policy below. In such an event, however, the Company fully reserves the right not to allow further usage of the Application/Website/Platform and/or provide any Services to you.
If you apply for employment with Daol on the Website, Application, or Platform, you will submit your academic and work history, qualifications, skills, projects, and research that you are involved in, references, proof of your entitlement to work in the relevant country, your identity and address proof (which may include a copy of your PAN Card/Aadhaar Card/Passport/any other document), your current level of remuneration (including benefits), and any other such similar information that is required for employment.
Information Collected automatically
The Application/Website/Platform and/or Services may collect certain information automatically, including, but not limited to, the type of computing device you use (e.g., mobile, laptop, desktop, other devices), unique device ID, IP address, operating system, Internet browsers, and information about the way you use the Application/Website/Platform and/or Services.
Cookies
We may send cookies (small files containing a string of characters) to your computer/laptop/mobile, uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and are aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
Educational Partners
Daol is NEITHER a university NOR has any affiliation or accreditation with any university/association. Daol is an education service provider offering courses and programs on its own and in consultation with Indian and international universities, educational institutions, governmental authorities, individuals, firms, proprietors, NGOs, corporates, etc. (each an “Educational Partner”). A few courses/programs/seminars are directly provided by Daol, which shall be specified in the respective course/program/seminar. However, Daol may also partner with Educational Partners and give you the option to participate in the course/program/seminar made available by the respective Educational Partner. Such Educational Partners have their respective privacy policies and Terms of Use, which are beyond the control of Daol, and Daol takes no responsibility for the same. You are required to read the privacy policy and terms of use of the respective Educational Partner before availing any services and/or sharing any information with them.
Clear GIF’s
We may use "clear GIFs" (Web Beacons) to track the online usage patterns of our users anonymously without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. This information helps us improve the Website/Application/Platform and/or Services.
Information related to Logs
When you access our Website/Application/Platform, our servers automatically record information that your browser sends whenever you visit the Website/Application/Platform. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
LINKS TO THIRD PARTY SITES / AD-SERVERS
The Website/Application/Platform may include links to other websites or applications. Such websites or applications are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can identify where you are by checking the URL in the location bar on your browser), the use of any information you provide is governed by the privacy policy of the operator of the application you are visiting. That privacy policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the application's homepage, you should contact the application owners directly for more information.
In addition, social media buttons such as Facebook, LinkedIn, Twitter, Snapchat, Google, etc. (that might include widgets such as the “share this” button or other interactive mini-programs) may be on our site. These features may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features, apart from your visit to our site, are governed by the privacy policy of the company providing it.
Preview and updation of Personal Information
We strive to keep our records updated with your latest information, and we urge you to inform us of any discrepancies you notice in your Personal Information or any changes. You may update the same through the Support Team (details provided below). We also adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.
Use of your Personal Information
We use the collected Information to analyze trends, conduct research, administer the Website/Application/Platform and/or Services, learn about each user's learning patterns and movements around the Website/Application/Platform and/or Services, and gather demographic information and usage behavior about our user base as a whole. Aggregated and individual, anonymized, and non-anonymized data may periodically be transmitted to external service providers to help us improve the Website/Application/Platform and/or Services.
We may use the individual data and behavior patterns combined with personal information to provide you with personalized content and to improve your learning experience. We use the recordings of classroom teachings, presentations, discussions, assignments, and/or any virtual places for socialization in any relevant sessions and/or courses.
Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights, and help us better your experience. However, these third-party companies do not have any independent right to share this information.
Payment Gateway
To enroll for our courses/programs/seminars/services or to purchase any services or products offered by Daol through our Website/Application/Platform, you may be required to make a payment online through options available on our Website/Application/Platform ("Payment Method"). Daol does not store any of your debit/credit card information or other information restricted by the Reserve Bank of India (RBI) for processing payments and has partnered with payment gateways for payments toward the services. By using a third-party payment provider, you agree to abide by the terms of such a payment gateway service provider.
You agree that if Daol’s third-party payment provider stores any such information, Daol shall not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and Daol is in no way liable for any such losses and is neither responsible for reimbursing/making good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through third-party payment gateway platforms.
Alerts
We may alert you by email or phone (through SMS/WhatsApp/call/any other available mode) to inform you about new service offerings of Daol and its subsidiaries/affiliates or other information which we feel might be useful for you and your education goals and/or prospects.
Public Forums
When you use certain services on our Website/Application/Platform, like the courses, virtual classrooms, discussion forums, various clubs, virtual spaces for socialization, and/or any other virtual space/feature, you may post or share your personal information and/or any conversations/communications such as comments, discussions, messages, files, or photos. This information will be available to all users and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information, sensitive personal information, or any other information in your profile or when participating in our forums, virtual classrooms, or virtual spaces provided for socialization, this information may become publicly available. We advise you to avoid sharing any personal information or sensitive personal information.
Security
We understand the importance of safeguarding the confidentiality of your Information. Therefore, we provide electronic, procedural, and physical safeguards to protect the information we process and maintain. For example, we limit access to this Information to authorized employees who only need to know that information to operate, develop, or improve our Website/Application/Platform and/or Services.
While we endeavor to provide reasonable security for the information we process and maintain, no security system can prevent all potential security breaches. We have the best possible processes in place to avoid any such incidents.
Retention of the Information
Daol shall retain your Information as long as it is necessary to fulfill the purpose for which such information is collected or as may be required to comply with the internal policies of Daol or as otherwise required under any law in force from time to time. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data, especially the recordings of virtual classrooms, discussion forums, various clubs, and virtual spaces for socialization for future reference of students or if needed to comply with the law. Similarly, subject to requirements under the law, we may shorten the retention period for some types of data if needed to free up storage space.
Changes in Privacy Policy
As Daol evolves, our privacy policy and terms of use will also need to evolve to cover new situations. You are advised to regularly review the privacy policy and terms of use for any changes, as continued use is deemed approval of all changes.
Your Consent
By registering with us or using our Website/Application/Platform and/or Services, you expressly give your consent to collect, process, store, disclose, and handle your information as set forth in this policy and as amended from time to time. You also give consent for using the information collected while availing of the Services, including audio, videos, photographs, presentations, video and audio recordings of classroom teaching and discussions, etc., with any subsequent sessions and/or course, including for promotional purposes.
Processing your information will take place in India in accordance with India's applicable data protection laws. If you reside outside India, your information will be transferred, processed, and stored in India. By sharing the Aadhaar number, you authorize Daol to collect, use, and store it only for authentication purposes as per applicable laws. The Aadhaar number will be kept protected as required by law.
Questions / Grievance Redressal
Redressal Mechanism: Any complaints, abuse, or concerns with regards to the use, participation in the course, availing the service, processing, and disclosure of Information provided by you or breach of these terms should immediately be informed to the Support Team, in writing or through email signed with the electronic signature to Support Team at support@invact.com or Invact School Private Limited, Villa A1, Olympia Enchante, Prestige Ozone, Whitefield, Bengaluru - 560066.
We request you to please provide the following information in your complaint:-
Identification of the information provided by you
Clear statement as to whether the information is personal information or sensitive personal information
Your address, telephone number or e-mail address
A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be
A statement, under penalty of perjury, that the information in the notice is accurate and that the information being complained about belongs to you
You may also contact us in case you have any questions/suggestions about the policy using the contact information mentioned above
Note: Invact may reach out to you to confirm or discuss certain details about your complaint and issues raised. Invact shall not be responsible for any communication, if addressed, to any non-designated person in this regard.